For general warranty inquires: please contact Customer Support at 866.528.2804 or email: support@inovabed.com.

For replacement parts: to help expedite the process, please email support@inovabed.com with the following information:

• Detailed description

• Property location

• Original order # and approximate date purchased (if known)

• Photos (front, left side, and right side). Please take photos 3-5 feet away