At Inovabed we will support you at every step of the journey from purchase, to build, to disassembly when you've decided to move.

If something you're looking for isn't in any of the below resources do not hesitate to reach out to our top notch customer service representatives.

Customer Support at 518-595-4779 or email:


Table Bed Assembly Manual

Download Manual


Sofa Wall Bed Assembly Manual

Download Manual


Product Care & Maintenance

For maintenance of your InovaBed, we highly recommend you do an annual, routine check of your beds.

Below are annual maintenance checklists, per Bed (currently only Sofa Wall Bed) for download. The checklist also includes video links for each step

Download Checklist


Warranty Info

For replacement parts: to help expedite the process, please email with the following information:

  • Detailed description
  • Property location
  • Original order # and approximate date purchased (if known)
  • Photos (front, left side, and right side). Please take photos 3-5 feet away
Download Warranty

TableBed Assembly Videos

Sofa WallBed Assembly Videos

Frequently Asked Questions

Is the mattress included?

No, the mattress is not included. We recommend using our Polysleep Mattress, a 10″ thick memory foam mattress with a support frame that perfectly fits our Murphy beds

Are Cabinets and Nightstands included and/or available to purchase?

No. Cabinets are currently not available to purchase on the e-store. However, we plan to add them in the near future.

Can I get finish samples?

Yes, if you would like to get a Sample kit, you can purchase that directly on our site.

Are your beds available in other colors?

We currently offer 3 finishes but are looking to expand our selections in the future. If you are a contract buyer and buying in volume, please contact Sales to discuss what is available for Commercial buyers.

What is the warranty?

The mechanism is warranted for 15 years. Case goods and fabric: 5 years. You can view our full warranty here.

Do you have a return policy?

Yes. We offer a full refund within 30 days of delivery. View our full return policy here.

What form of payment do you accept?

We accept all major credit cards (VISA, VISA Debit, MasterCard, Discover, and American Express), PayPal and ApplePay.

Can I cancel my order before it ships?

Yes. However, if you decide to cancel your order after payment is processed, but before your bed ships, you may incur a 2% charge. Please contact help@inovabed.comfor further information.

What does the assembly process look like?

We estimate four to eight hours for the assembly process and recommend two people for most steps. You can view the Assembly Manuals and Videos above. Our video series outlines all of the assembly steps.

How is the bed shipped?

Shipping is via a common carrier truck, curbside. The driver will back the truck up as far as they safely can, and unload the pallet to the ground. Once the driver has unloaded the pallet off the truck and onto the ground, their responsibility is done. It is up to you to bring the boxes/bed parts into your home.

Wall Bed with Sofa Packaging Details

Wall Bed with Table Packaging Details

What can I expect in the delivery process?

Your bed will leave our warehouse and make its way to the local freight hub for your area. Once your freight arrives at the local hub, you will be contacted by the local freight scheduler to set up a time and date for delivery. We suggest picking a time when you will have at least two people available.

Please view one of the following PDFs for an overview of what will arrive on your pallet.

Packaged Sofa-Wall Bed & Packaged Table Bed.

What do I do if my bed arrives damaged?

When your bed arrives, you must check the shipment for any obvious damage before you sign for it. If you see any damage to the packaging, please take a picture and note the damage on the paperwork which the driver will ask you to sign. If you find any concealed damage as you are unpacking your bed, please take pictures immediately and send them to for assistance.

What do I do if there's an issue with my bed or if I have assembly questions?

Please feel free to reach out to with any questions. You can also call us at 518-595-4779; our offices are open M-Th 9a – 3:30p, Fri 8a-2p.

I have more questions...

Email us at with any additional questions! Thank you.